Blended Learning
What is Blended Learning?
Blended Learning combines online self-paced coursework with instructor-led to reap the advantages of both. Employees typically start with the online training program, completing the assigned tasks at their own pace. Once they successfully finish the online portion, they move to a traditional classroom setting for Instructor-Led Training (ILT) or access Virtual Instructor-Led Training (VILT) online.
How do learners benefit from Blended Learning?
Blended training methodologies
Online training adapts to variations in entry skills so that when learners come together for ILT/VILT, instructors can take on advanced topics, knowing all learners are ready.
Addresses hesitation about asking questions in a group
The questions any trainee will have in subsequent ILT/VILT are likely to be the same as those of other learners.
Time-saving
Only requires as much training time as each learner needs.
Match training methodology to content
Online learning can focus on stable foundational content, while ILT/VILT can teach the latest, up-to-date concepts and techniques.
Engaging training environments
The variation in instructional approaches helps keep learners engaged.
Why should I use Blended Learning?
Blended Learning is particularly valuable in the following situations:
Employees can begin training immediately at their location. Once enough employees complete the online training, the ILT/VILT can be scheduled.
Blended Learning accommodates employees who prefer self-paced, online training and those who perform best in the in-person setting of ILT/VILT.
Online training is perfect for cost-effective, on-demand training to support the rapid influx of new employees. When the employee is ready, they can move on to the ILT/VILT part of their training program.
The online portion allows employees to master the basics, like the theory of operation, and the in-person portion provides hands-on application of their knowledge.
Featured Case Study
Expedia Case Study
Impactful Customer Service Training
Expedia is an American online travel shopping company for consumer and small business travel.
Expedia needed to improve customer service skills for its call center agents that could provide them measurable performance in areas of customer service and destination knowledge. The need required an e-learning design and course interface with engaging scenarios and situations for learning about specific travel destinations that could be replicated.
After trusting Allen Interactions with their training needs, the results are staggering with large increases in destination sales knowledge and customer service:
63% increase in overall destination knowledge
56% increase in knowledge in hotels/attractions
42% increase of destination layout knowledge
42% increase in ability to answer customer questions
Is Blended Learning Suitable to My Needs?
Blended Learning can be ideal when your training objectives and content do not lend themselves well to a single training methodology. Blended Learning ensures a thorough understanding of complex content, develops strong performance skills, accommodates individual employee learning needs and preferences, provides personalized instruction, allows the practical application of knowledge, and fosters a collaborative learning environment.
How can Allen Interactions help implement Blended Learning?
Allen Interactions has led the interactive online training field for decades, developing new technologies and training methodologies along the way. Over that time, we’ve helped hundreds of organizations use training to create workforces that excel in their roles, from front-line customer service to exceptional sales performance to mastery of industry-specific fundamentals.
As part of our growth as a customer-focused company, we have developed, refined, and proven a comprehensive process known as SAM for Successive Approximations Model. SAM ensures we understand your needs, keep you involved and aware of options to consider, develop needs-based and goal-driven learning solutions, and then implement them inside your organization, supporting and training your staff as may be needed so they can confidently and fearlessly manage the solution.
Customer Testimonials
Allen Interactions created an extremely engaging, interactive sales process course, with complex interactions between sales associates and customers. This pilot resulted in some incredible results!
Kenneth Gregson
Director Variable Operations Learning & Performance, AutoNation
Customer Testimonials
Adults are looking for untraditional learning experiences. Coupled with innovations in core business strategies within, we had the perfect moment to create a seamless experience for the independent sales force with Allen Interactions.
Kathryn Hunt-Siwald
Manager, Sales Education Materials & Strategic Education, Mary Kay
Customer Testimonials
By incorporating fun, engaging content into the Penn Foster online learning experience offered by schools like Penn Foster, we belive our students will be better able to retain the information, not only for their exams, but to apply in the workforce and entirety of their careers as medical professionals.
Dara Warn
Chief Operating Officer, Penn Foster Education Group
How can Allen Interactions help implement Blended Learning?
30+
Years of Innovation
1300+
Clients Served
200K+
Custom Interactions
500+
Awards Received
Why Work with Allen Interactions?
Our clients often say that we understand training development better than any other company they’ve met. We take that as high praise, indeed. But, we know that choosing a partner you’ll entrust to develop your mission-critical training solution requires us to demonstrate, to you and your team’s satisfaction, that an Allen Interactions eLearning Program will meet or exceed your expectations.
We encourage you to ask us (and everyone on your radar) to demonstrate capabilities in these critical areas:
Lead with listening
How do they ensure they understand your needs?
Proven track record
Ask for their recent successes. Ask for their recent successes.
Ability to customize a program
Do they rely on predefined templates, or can they customize technology to meeting your unique requirements?
Technology agnostic
Do they focus on a single technology or work with many?
Scalable solutions
Request examples of their successful (and painless) growth.
Provide robust analytics
Ask them to show you current samples.
Exceptional user interfaces
Request demos for a firsthand experience.
Integration with your existing
Can they integrate with systems like HR, for example?
Support and training
How do they get you up and running and keep you there?
Quality, current, accurate, and
How do they ensure accuracy, and how can they update content?
Cost-effective with proven ROI
Request a financial analysis to demonstrate value.
Learn More About Allen Interactions