Software Training
Software dominates the workdays at every organization. With the advent of Software as a Service (SaaS), API and microservice app development, and other technological advances, finding a selection of applicable software packages is easier now than ever. However, the ROI of many, if not most, software investments takes a hit due to underutilization of the app’s functionality.
Why Invest in Software Training?
Mastering any skill, including fully utilizing software capabilities, starts with learning. Compelling, engaging, and adaptable software training transforms employees from basic users to software experts, significantly boosting utilization rates and maximizing the return on the organization’s software investments.
To fully capitalize on your software investments, it’s crucial to ensure that your team can effectively utilize all available features and functionality, and the only way to do that is through excellent training.
Download Our Bite-Sized Guide to Microlearning eBook
Insights Into What Makes for Successful Microlearning
In the spirit of making “short and sweet” learning content, this e-book is organized into short sections, each independent of one another. You can read the sections in order, read them out of sequence, or only read some sections. Each provides a foundation of knowledge in the following topics:
- Is microlearning a good fit for your organization?
- Delivering microlearning
- Planning a curriculum with microlearning
- Designing good microlearning experiences
Download the eBook by clicking on the button below!
Featured Case Study
Mary Kay Case Study
Mary Kay Revolutionizes Onboarding
Mary Kay, a leading multi-level marketing company in the beauty industry, needed a method for training beauty consultants with diverse needs and definitions of success. As the sixth-largest network marketing company globally, Mary Kay had over 3.5 million independent beauty consultants in more than 35 countries, each with unique training program requirements.
Using a microlearning approach crafted by Allen Interactions for customer-centric training, Mary Kay now offers a truly personalized, self-paced, and self-directed learning environment for onboarding their beauty sales consultants.
After trusting Allen Interactions with their training needs, the company experienced the following:
90% engagement level
80% of beauty consultants complete the program
3.5 million learners (Beauty Consultants)
Mary Kay Revolutionizes Onboarding & Sales Enablement
Mary Kay, a large beauty multi-level marketing company, needed a way to train beauty consultants with a large variety of needs and perceptions of success.
Mary Kay wanted to increase the knowlege and skills of their consultants related to sales and customer service skills, company culture, motivation and determination, product knowledge, workflow, technolgogy and tools, team building, and incentives.
Click the video above to learn how we helped Mary Kay build a truly effective and unique learning solution.
Watch Video
Software Training Expertise
Our SAVVY program design and development approach is a significant differentiator of Allen Interactions Software Training. Rather than applying an off-the-shelf development template, we typically spend two full days listening to you describe and define everything pertinent to our program development efforts, such as:
- Training objectives like accuracy, productivity, and software utilization improvements.
- Infrastructure resources supporting how we can reach your employees.
- How you will measure, demonstrate, and report success.
At Allen Interactions, we design our Software Training solutions not just to teach but also to transform your employees into software experts.
Our multidisciplinary team harnesses the power of immersive technologies like Virtual Reality (VR), Augmented Reality (AR), and gamification to create engaging, interactive learning experiences. Combined with our proven methodologies, these innovative tools ensure your employees quickly master the software required to fulfill their responsibilities.
Is Software Training a Solution for Your Team?
Today, there is software that supports every conceivable task and process. Each software package promises different benefits, including better customer insights, improved process and employee efficiency, simplified compliance efforts, increased customer satisfaction, and more.
So, what benefits can your organization expect from investing in Software Training besides increased utilization, efficiency, and productivity?
- Lower error rates and improved quality by automating tasks to eliminate human error.
- Reduce the risk of non-compliance through automation.
- Enhance employee retention and job satisfaction.
- Increase employee competence, skills, and capabilities.
Stay ahead of the competition by utilizing advanced AI and software.
How can Allen Interactions help my organization with Software Training?
Allen Interactions has led the interactive online training field for decades, developing new technologies and training methodologies along the way. Over that time, we’ve helped hundreds of organizations like yours use training to create workforces that excel in their roles, from front-line customer service to exceptional sales performance to mastery of industry-specific fundamentals.
As part of our growth as a customer-focused company, we have developed, refined, and proven a comprehensive process that ensures we understand your needs, develop needs-based and goal-driven learning solutions, and then implement them inside your organization, training staff so they can confidently and fearlessly manage the solution.
Customer Testimonials
Allen Interactions created an extremely engaging, interactive sales process course, with complex interactions between sales associates and customers. This pilot resulted in some incredible results!
Kenneth Gregson
Director Variable Operations Learning & Performance, AutoNation
Customer Testimonials
Adults are looking for untraditional learning experiences. Coupled with innovations in core business strategies within, we had the perfect moment to create a seamless experience for the independent sales force with Allen Interactions.
Kathryn Hunt-Siwald
Manager, Sales Education Materials & Strategic Education, Mary Kay
Customer Testimonials
By incorporating fun, engaging content into the Penn Foster online learning experience offered by schools like Penn Foster, we belive our students will be better able to retain the information, not only for their exams, but to apply in the workforce and entirety of their careers as medical professionals.
Dara Warn
Chief Operating Officer, Penn Foster Education Group
How can Allen Interactions help implement Software Training?
30+
Years of Innovation
1300+
Clients Served
200K+
Custom Interactions
500+
Awards Received
Why Work with Allen Interactions?
Our clients often say that we understand training development better than any other company they’ve met. We take that as high praise, indeed. But, we know that choosing a partner you’ll entrust to develop your mission-critical training solution requires us to demonstrate, to you and your team’s satisfaction, that an Allen Interactions eLearning Program will meet or exceed your expectations.
We encourage you to ask us (and everyone on your radar) to demonstrate capabilities in these critical areas:
Lead with listening
How do they ensure they understand your needs?
Proven track record
Ask for their recent successes. Ask for their recent successes.
Ability to customize a program
Do they rely on predefined templates, or can they customize technology to meeting your unique requirements?
Technology agnostic
Do they focus on a single technology or work with many?
Scalable solutions
Request examples of their successful (and painless) growth.
Provide robust analytics
Ask them to show you current samples.
Exceptional user interfaces
Request demos for a firsthand experience.
Integration with your existing
Can they integrate with systems like HR, for example?
Support and training
How do they get you up and running and keep you there?
Quality, current, accurate, and
How do they ensure accuracy, and how can they update content?
Cost-effective with proven ROI
Request a financial analysis to demonstrate value.
Learn More About Allen Interactions